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How We Handle Your Privacy on putaran arisan

When you open an account with us, your personal details, payment information and account activity are protected under clear, transparent policies.

Account information stays encryptedPayment data secured in real timeYour consent controls data use
Explore the Lobby Read FAQ
putaran arisan How We Handle Your Privacy on putaran arisan
REACH OUR TEAM

Contact Us About Your Privacy

Team online

Email Support

Send privacy questions and data requests to our team; we respond within 48 hours on weekdays. This is the fastest way to request account changes or data deletion.

Live Chat

Open the chat window in your account lobby Monday to Friday, 09:00–22:00 Jakarta time. Our agents help with access requests and data concerns in real time.

Account Settings

Update your email, phone and contact preferences directly in your profile. Log in, tap Settings, then Privacy, and confirm changes immediately.

DATA SECURITY INSIDE

How We Keep Your Privacy Protected

Encrypted Connections

All data between your device and our servers travels through SSL encryption. When you log in or make a deposit via DANA, OVO, GoPay or QRIS, the transaction is protected end-to-end.

Payment Processor Security

We do not store full card numbers or bank details on our servers. DANA, OVO, GoPay and QRIS handle payment data directly using their own security standards.

Identity Verification

When you withdraw funds, we verify your identity through your registered phone number and email. This prevents unauthorized access and protects your rewards.

Cookie and Tracking Use

We use cookies to keep you logged in, remember your preferences and measure how you use the lobby. You can disable non-essential cookies in your browser settings.

Data Retention Policy

Your account data stays with us as long as your account is active, plus twelve months after you close it. After that period, we delete personal information unless law requires us to retain it.

Policy Changes and Notice

If we update this privacy policy, we notify you by email at least 30 days before the change takes effect. You can review the new terms in this section or contact support.

Frequently Asked About Our Privacy Policy

We collect your username, email, phone number, date of birth, address and payment method (DANA, OVO, GoPay or QRIS account details). We also record your login times, game activity and withdrawal history to secure your account and prevent fraud.

We retain your account data for twelve months after closure to handle disputes, refunds and compliance checks. After that period, we delete your personal information unless local law requires us to keep it longer.

Yes. Email our support team or open live chat (Monday–Friday, 09:00–22:00 Jakarta time) with your request. We provide a copy of your data within 10 business days and can delete your account and associated information upon confirmation.

We share only what is necessary with payment processors (DANA, OVO, GoPay, QRIS), our support team and legal authorities if required by law. We never sell your data or share it for marketing to other brands.

Yes. We use SSL encryption and never store full payment details on our servers. DANA, OVO, GoPay and QRIS handle your transaction data securely using their own payment security standards.

Cookies keep you logged in, save your language and display preferences, and help us see which games you visit most. You can turn off non-essential cookies in your browser; essential cookies keep your account working.

Contact our support team immediately via live chat or email. Change your password in Account Settings, enable two-factor verification if available, and we will review your account activity and security logs right away.

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